Why Startups Struggle with SEO and Google Ads: The PostBack Story

Can you relate to the struggle of ranking well with SEO and Google ads?

We’re Flipping the Script for Online Reviews

Your business has been rated by clients… and now the customer gets rated, too!

Starting a Business or Planting a Garden?

Do you lack patience like me? How do we learn patience in the business world?

Expect the Unexpected in Your Business

Expect the unexpected. We can’t prepare for EVERYTHING, but we can practice some strategies to be successful in our jobs when confronted with unexpected.

Save Time and Boost Your Business: 5 Ways Using PostBack Can Help Your Business

Businesses need to manage their day-to-day operations, as well as their online reputations. Read on for 5 ways creating Posties makes responding to online reviews easier.

Manage Your Online Reviews Like a Soccer Match

Manage your online reviews like a soccer match to keep your social reputation healthy. Use your social media team and strategies to the max!

A Nod to Severance: The Us We Are

Don’t detach from parts of your business like you’re in Severance. Stay on top of online reviews for your business.

How Freelancers Can Avoid Bad Clients (using PostBack)

This guide covers client red flags, vetting strategies, and practical tips for designers, developers, writers, and other freelancers.

How to Use PostBack to Improve Interactions with Your Customers

A quick guide to PostBack, Posties and troll squashing! PostBack lets businesses watch out for each other by rating and reviewing clients ANONYMOUSLY.

A Tale of Two Spams: Spam Musubi vs Spam Email

Gather round for story time. Part love story, part epic battle. Spam Musubi vs Spam Email… a Tale of Two Spams. Now we ALL have the power to destroy the evil spam!

Why Anonymous Customer Reviews Matter

Anonymous customer reviews help build accurate reports of that customer’s behavior. Spill the tea without the drama.

Rating and Reviewing Customers Helps All Businesses

Rating and reviewing your customers is important for your business community. PostBack’s community of businesses share customer insights.

Small Businesses Look Out for Each Other

Small business owners look out for each other. We created PostBack so your business can learn about customers in your industry and area.

Revenge of the Sixth: Turn to the Dark Side, Responsibly

Ever feel like you need to turn to the Dark Side? Our Posties allow you to respond to online reviews without turning into a Sith Lord.

May the 4th Be With You! Use the PostieDex

May the 4th be with you! Use the PostieDex to become a Jedi knight. The PostieDex Guide to Customers contains knowledge you need.

Treat Our Staff with Kindness

Request your free window cling to remind customers to “treat your staff with kindness.” Sometimes a reminder can go a long way.

Upset Customer? Throw Glitter, Not Shade

It’s easy to throw shade when dealing with a challenging customer. Read more to find out how to prepare yourself and your team so that you can throw some glitter instead.

Confessions of a Rude Traveller

We are being open and honest with our confession of being a rude traveller. It can happen to any of us, but we can catch ourselves.

Want Better Customer Service? Start by Being Kind

Heard the adage “you get more flies with honey than vinegar?” Postie believes in being kind when you need assistance.

Postie’s 5 Rules for Being a Good Customer

Postie here. I’ve been traveling a lot recently and I love talking to customer service staff wherever I go. Here are my top 5 Postie Rules on being a good hospitality customer.

Best Friends and Business Partners… It Can Be Done!

Best friends AND business partners? It seemed scary at first. However, my bestie and I have ALWAYS been collaborators.

Designing an Inclusive Brand

Designing PostBack’s brand to be inclusive was a foundational priority. We strive to reflect the diversity of our business community.

Life in the Start-Up Fast Lane

Start-up life requires quick learning, evaluating and lots of pivoting. Read our experience of going from idea to business in under a year.

Postie’s Thoughts on Creating a New Business

Are you creating a new business? Start thinking about online reviews now! Any business owner will tell you that starting a business is akin to giving birth to a child.

PostBack’s Origin and Philosophy

Superheroes have an origin story. Postie and PostBack were born out of a pandemic. Both guided by a “make the world better” philosophy.

Gratitude is the Attitude

Whether you subscribe to the “Law of Attraction” or you just want to appreciate the world, gratitude is a life-changing philosophy.

Customer Service Hell During the Holidays

Customer Service during the holidays can be hell. Learn from my first-hand experience about what it’s really like to work during Christmas.

Go With the Flow These Holidays

The holidays can be stressful, especially with family. Don’t skimp on self care and take my grandma’s advice to “go with the flow.”