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PostBack Blog

Welcome to the PostBack blog where we explore customer service, topics to help your business, insights from our start-up experience, and issues around online reviews. 

If you’re here, you probably care about delivering great service. Nobody wants their customers leaving online reviews so spicy they burn the internet down. Read on for tips, tools, and some (hopefully) entertaining insights that can help your business.

We’ve highlighted our most recent blogs here, but you can find ALL our gems in the blog archive.

Featured Blog

Postie uses Postback to manage online reviews like a soccer match

Manage Your Online Reviews Like a Soccer Match

Managing your online reviews requires strategy, attention, and consistent effort. Every review is an opportunity to build your team, earn trust, and score points!

Popular Posts

Treat Our Staff With Kindness

Importance of Being an Ally

The Importance of Being an Ally

How freelancers can avoid red flag clients with PostBack

How Freelancers Can Avoid Bad Clients

Why Startups Struggle with SEO and Google Ads

A Tale of Two Spams: Spam Musubi vs Spam Email

Starting a Business or Planting a Garden?

Attracting Talent in the USA

Customer Service Holiday Hell

Customer Service Hell During the Holidays

Go With the Flow These Holidays

Gratitude is the Attitude

Beware the Spooky Customers

Why Anonymous Customer Reviews Matter

Why Anonymous Customer Reviews Matter