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Review and screen customers with PostBack

Your business gets reviewed…
Now the customer is, too!

Rave about a fave, or call out a red flag
Let’s encourage better customer behavior, together! Create your free account to join PostBack’s community of businesses who believe in watching out for each other.

Use PostBack to screen potential customers
Before sending a quote or accepting a project, screen a customer before you do business together.

Rate a customer » Screen new customers »

Get the most out of PostBack for your business:

Screen customers
BEFORE you do business

Get to know customers BEFORE a quote or contract! Find out how they behaved with other businesses.

Search for customers »

Rate and Review your customers on PostBack

Strengthen your business community

Share your experience of working with a customer by rating and reviewing them on PostBack.

Review a customer »

Prepare your staff with our customer service resources

Customer service resources

We believe that customer service training can be fun. Yes, fun! Prepare your staff for ALL types of customers coming their way.

PostieDex Guide to Customer Types »

Our blog is chock full of goodness

If you’re here, you probably care about delivering great service. Nobody wants their customers leaving online reviews so spicy they burn the internet down. Read on for tips, tools, and some (hopefully) entertaining insights that can help your business. PostBack blog >

Review your customers by making “Posties”

A Postie is what we call your review of a customer on PostBack. Postie is also the name of our helper you’ll see around (we’re a little obsessed).

Posties are your chance to “post back” about a customer. You get to tell others about your experience with a customer. Our icons are easy-to-use, and reviews are always anonymous, which keeps your legal team happy.

The best part.. making Posties are FAST and EASY. You’re busy and need to spend your time doing what you do best. With PostBack, you review your customers in under a minute!

Rate and review your customers on PostBack by making a Postie

Review and screen customers with PostBack

Your business gets reviewed…
Now the customer is, too!

Rave about a fave, or call out a red flag
Let’s encourage better customer behavior, together! Create your free account to join PostBack’s community of businesses who believe in watching out for each other.

Use PostBack to screen potential customers
Before sending a quote or accepting a project, screen a customer before you do business together.

Rate a customer » Screen new customers »

Get the most out of PostBack for your business:

Screen customers
BEFORE you do business

Get to know customers BEFORE a quote or contract! Find out how they behaved with other businesses.

Search for customers »

Rate and Review your customers on PostBack

Strengthen your business community

Share your experience of working with a customer by rating and reviewing them on PostBack.

Review a customer »

Prepare your staff with our customer service resources

Customer service resources

We believe that customer service training can be fun. Yes, fun! Prepare your staff for ALL types of customers coming their way.

PostieDex Guide to Customer Types »

Our blog is chock full of goodness

If you’re here, you probably care about delivering great service. Nobody wants their customers leaving online reviews so spicy they burn the internet down. Read on for tips, tools, and some (hopefully) entertaining insights that can help your business. PostBack blog >

Review your customers by making “Posties”

A Postie is what we call your review of a customer on PostBack. Postie is also the name of our helper you’ll see around (we’re a little obsessed).

Posties are your chance to “post back” about a customer. You get to tell others about your experience with a customer. Our icons are easy-to-use, and reviews are always anonymous, which keeps your legal team happy.

The best part.. making Posties are FAST and EASY. You’re busy and need to spend your time doing what you do best. With PostBack, you review your customers in under a minute!

Rate and review your customers on PostBack by making a Postie

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“The most fun customer service training ever!” — Postie

Example Client Types on Postback.com

Customer Service Training that doesn’t suck

Nobody wants to watch another boring training video. We’re bringing some fun into customer service info.

Bookmark the PostieDex to prepare for all types of customers.

Use the PostieDex »

PostBack MixTape

Jam out to classics like:

Sasquatch Doin’ a Summer Job
Thanks for Abusing Our Return Policy
My Ugly Friend

Play the Mixtape »

Get the latest on our socials

Find business tips, updates, and customer service funnies on  our socials:

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Treat Our Staff With Kindness