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“I want to rate my customer”

Now your business gets to post back about how the customer has behaved. Celebrate your faves or warn others about a red flag.

Our community of businesses believe in watching out for each other.

Rate customers » Search customers »

Additional Features of PostBack:

Create a customer watchlist

Custom Watchlists

Save your search as a custom Watchlist and add bookmarks to save individual reviews.

Review a customer »

Learn about customers

Insights for Your Biz

Get customer insights
BEFORE they get to you.

Search for customers »

Remain anonymous

Anonymous

Your personal and business
information never shows.

Create a watchlist »

Customer Service Training Resources

Prepare your team for ALL types of customers that may come your way.

Check out our PostieDex Guide to Customer Types for tips and read the PostBack blog.

Rate and review your customers

A Postie is what we call your review of a customer on PostBack. Postie is also the name of our helper you’ll see around (we’re a little obsessed).

Posties are your chance to “post back” about a customer. Just like other review sites, you give your customer a 1-5 star rating. Then, you provide additional insights into your experience interacting with them. Our icons are easy-to-use and reviews are always anonymous which keeps your legal team happy.

The best part.. making Posties are FAST and EASY. You’re busy and need to spend your time doing what you do best. With PostBack, you can rate and review your customers in under a minute!

Anonymous Customer Ratings
Advertisement

“The most fun customer service training ever!” — Postie

Example Client Types on Postback.com

Customer Service Training that doesn’t suck

Nobody wants to watch another boring training video. We’re bringing some fun into customer service info.

Bookmark the PostieDex to prepare for all types of customers.

Use the PostieDex »

Postback Summer MixTape

PostBack MixTape

Jam out to classics like:

  • Sasquatch Doin’ a Summer Job
  • Thanks for Abusing Our Return Policy
  • My Ugly Friend

Play the Mixtape »

Get the latest on our socials

Find business tips, updates, and customer service funnies on 
our socials:

Hero Icon

“I want to rate my customer”

Now your business gets to post back about how the customer has behaved. Celebrate your faves or warn others about a red flag.

Our community of businesses believe in watching out for each other.

Rate customers » Search customers »
postie

Custom Watchlists

Save your custom searches and
add bookmarks for individual reviews.

Review a customer »
postie

Insights for Your Biz

Get customer insights
BEFORE they get to you.

Search for customers »
postie

Anonymous

Your personal and business
information never shows.

Create a Watchlist »

Customer Service Training Resources

Prepare your team for ALL types of customers that may come your way.
Check out our PostieDex Guide to Customer Types for tips and read the PostBack blog.

Rate and review your customers

A Postie is what we call your review of a customer on PostBack. Postie is also the name of our helper you’ll see around (we’re a little obsessed).

Posties are your chance to “post back” about a customer. Just like other review sites, you give your customer a 1-5 star rating. Then, you provide additional insights into your experience interacting with them. Our icons are easy-to-use and reviews are always anonymous which keeps your legal team happy.

The best part.. making Posties are FAST and EASY. You’re busy and need to spend your time doing what you do best. With PostBack, you can rate and review your customers in under a minute!

Example of a Postie

Advertisement

“The most fun customer service training ever!” — Postie

Example Client Types on Postback.com

Customer Service Training that doesn’t suck

Nobody wants to watch another boring training video. We’re bringing some fun into customer service info.

Bookmark the PostieDex to prepare for all types of customers.

Use the PostieDex »

Postback Summer MixTape

PostBack MixTape

Jam out to classics like:

  • Sasquatch Doin’ a Summer Job
  • Thanks for Abusing Our Return Policy
  • My Ugly Friend

Play the Mixtape »

Get the latest on our socials

Find business tips, updates, and customer service funnies on 
our socials:

Advertisement