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Your business has been rated… Now the customer is, too!

Before sending a quote or accepting a project, screen a customer before you do business together.

Join a community of businesses who watch out for each other. Rate and review your customers to help other business in your area or industry.

Rate customers » Search customers »

Get the most out of PostBack for your business:

Search customers

Screen customers
BEFORE you do business

Get to know customers BEFORE a quote or contract! Find out how they behaved with other businesses.

Search for customers »

Rate and Review your customers on PostBack

Strengthen your business community

Share your experience of working with a customer by rating and reviewing them on PostBack.

Review a customer »

Prepare your staff with our customer service resources

Customer service resources

We believe that customer service training can be fun. Yes, fun! Prepare your staff for ALL types of customers coming their way.

PostieDex Guide to Customer Types »

Our blog is chock full of goodness for you

If you’re here, you probably care about delivering great service. Nobody wants their customers leaving online reviews so spicy they burn the internet down. Read on for tips, tools, and some (hopefully) entertaining insights that can help your business. PostBack blog >

Rate and review your customers

A Postie is what we call your review of a customer on PostBack. Postie is also the name of our helper you’ll see around (we’re a little obsessed).

Posties are your chance to “post back” about a customer. Just like other review sites, you give your customer a 1-5 star rating. Then, you provide additional insights into your experience interacting with them. Our icons are easy-to-use and reviews are always anonymous which keeps your legal team happy.

The best part.. making Posties are FAST and EASY. You’re busy and need to spend your time doing what you do best. With PostBack, you can rate and review your customers in under a minute!

Rate and review your customers on PostBack by making a Postie
Hero Icon

Your business has been rated… Now the customer is, too!

Before sending a quote or accepting a project, screen a customer before you do business together.

Join a community of businesses who watch out for each other. Rate and review your customers to help other business in your area or industry.

Rate customers » Search customers »

Get the most out of PostBack for your business:

Search customers

Screen customers
BEFORE you do business

Get to know customers BEFORE a quote or contract! Find out how they behaved with other businesses.

Search for customers »

Rate and Review your customers on PostBack

Strengthen your business community

Share your experience of working with a customer by rating and reviewing them on PostBack.

Review a customer »

Prepare your staff with our customer service resources

Customer service resources

We believe that customer service training can be fun. Yes, fun! Prepare your staff for ALL types of customers coming their way.

PostieDex Guide to Customer Types »

Our blog is chock full of goodness for you

If you’re here, you probably care about delivering great service. Nobody wants their customers leaving online reviews so spicy they burn the internet down. Read on for tips, tools, and some (hopefully) entertaining insights that can help your business. PostBack blog >

Rate and review your customers

A Postie is what we call your review of a customer on PostBack. Postie is also the name of our helper you’ll see around (we’re a little obsessed).

Posties are your chance to “post back” about a customer. Just like other review sites, you give your customer a 1-5 star rating. Then, you provide additional insights into your experience interacting with them. Our icons are easy-to-use and reviews are always anonymous which keeps your legal team happy.

The best part.. making Posties are FAST and EASY. You’re busy and need to spend your time doing what you do best. With PostBack, you can rate and review your customers in under a minute!

Rate and review your customers on PostBack by making a Postie
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“The most fun customer service training ever!” — Postie

Example Client Types on Postback.com

Customer Service Training that doesn’t suck

Nobody wants to watch another boring training video. We’re bringing some fun into customer service info.

Bookmark the PostieDex to prepare for all types of customers.

Use the PostieDex »

Postback Summer MixTape

PostBack MixTape

Jam out to classics like:

  • Sasquatch Doin’ a Summer Job
  • Thanks for Abusing Our Return Policy
  • My Ugly Friend

Play the Mixtape »

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