Have you ever wanted to rate your customer? Now you can! PostBack lets businesses rate and review customers ANONYMOUSLY! Our community of businesses watch out for each other by sharing first-hand customer behavior insights. Search for customers before they come to you. Be prepared for all types of customers coming your way. Plus, it’s FREE which is definitely in the budget.

Have you ever thought:
“I wish I could rate that customer!”
Now you can! Join PostBack’s community of businesses who believe in watching out for each other. The more customer reviews we have, the better prepared we can all be!
- ANONYMOUSLY rate and review customers. Your info never shows on your review
- FREE … always in the budget!
Celebrate your best customers and call out the red flags. Your business has been rated… and now the customer is, too!
Rate customers » Search customers »
Free & Anonymous
Share your first-hand customer behavior insights with other businesses by making “posties.” Let’s celebrate the goodies and warn others about the red flags.
Review a customer »
Insights for Your Biz
Get customer insights BEFORE they get to you. Search other businesses’ posties to find customers by name, industry or location. Be prepared for their next visit.
Search for customers »
Custom Watchlists
Save custom searches as Watchlists. Stay up-to-date on the latest reviewed customers that match what you’re looking for. You can also bookmark individual posties.
Create a Watchlist »How we protect your business
Keeping your business safe is our priority. Reviews of customers are always anonymous.
Your personal and business details never display.
What about HIPAA?
HIPAA may be a consideration for some users.
It is each user’s responsibility to ensure they don’t violate any policies that apply to their business.
Wait… what’s a Postie?
A postie is what your customer review on PostBack is called. Postie is also the name of our helper (we’re a little obsessed).
Just like other review sites, you give your customer a 1-5 star rating. Then, you provide additional insights into your experience interacting with them. Our icons are easy-to-use and reviews are always anonymous which keeps your legal team happy.
The best part.. making Posties are FAST and EASY. You’re busy and need to spend your time doing what you do best. With PostBack, you can review your customers in under a minute.

“The most fun customer service training ever!” — Postie

Customer Service Training that doesn’t suck
Nobody wants to watch another boring training video. We’re bringing some fun into customer service info.
Bookmark the PostieDex to prepare for all types of customers.
PostBack MixTape
Jam out to classics like:
- Sasquatch Doin’ a Summer Job
- Thanks for Abusing Our Return Policy
- My Ugly Friend

