Like AGC, PostBack's Community of Businesses Look Out for Each Other

Like AGC, PostBack’s Community of Businesses Look Out for Each Other

What does one bad customer actually cost your business?

Collections, legal fees, staff time, refunds… it all adds up.

Reduce your business risk using insights from PostBack

Use insights from PostBack’s community of businesses before you make a decision. Screen potential customers and instantly understand risk patterns before you sign a contract.

Start by screening a customer to unlock insights in your area, or leaving an honest review of someone you’ve worked with.

Screen a customer >

How to get the most out of PostBack for your business

First-hand customer insights

Give your customer a star rating and review them using our icons. Your reviews are always anonymous and we never sell your information. We don’t allow blogging to better protect your business and keep your legal team happy.

Screen potential customers

Your business can search for potential customers in your industry or area. Identify customer behavior patterns so you can prepare yourself and your staff. Have someone coming your way that’s been flagged as a “non-payer”? Insights from other businesses can help you identify who you may need a deposit from up front.

Bookmark individual reviews

Have you found a review you want to save? Simply bookmark it and you can find it in your user dashboard.

Create custom watchlists

Saving your searches as custom Watchlists keeps you up-to-date on the latest customer reviews that match what you’re looking for. You can set up Watchlists to track specific customer types, industries, and zip codes.

PostieDex Guide to Customer Types

Inspired by our love for popular card games, we created the P ostieDex Guide to Customer Types to help you and your staff prepare for ALL types of customers. Spot the friendly customers, the confusing ones, and yes—the downright difficult ones. Backed by years of customer service smarts, this guide gives you practical tips to keep conversations smooth and relationships strong.

PostBack Blog

The PostBack Blog is where we explore customer service and topics to help your business, share insights from our start-up experience, and dive into online reviews, social media, and more. Get tips, tools, and (hopefully) some entertaining insights. Read the blog >