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Like AGC, PostBack’s Community of Businesses Support Each Other

As an AGC member, you understand the power that comes from standing together. Our community of businesses share their experiences working with customers so that we can ALL be better prepared.

PostBack is FREE to use, and your reviews are always anonymous. Your personal and business information never display on your reviews. PostBack is open to all industries and trades.

Get customer insights before you sign a contract

Search for customers coming your way by industry, location or characteristic. You’ll find first-hand insights from businesses like yours. Find out if someone has a history of paying late, or if they’re a dream client. Search for a customer >

Let other businesses know what to expect

Support your business community by leaving your first-hand experience with a customer. You can rate and review your customers quickly with our easy-to-use icon choices.

  1. Star rating: Give your customer a 1-5 star rating
  2. Customer insight: Use our icons to give insights into their behavior (insert cheers from your legal team here)
  3. Service area: Provide the industry and area you worked with the client

That’s it! Then you’ll create an account if you don’t have one already, and your Postie is submitted. Easy! Your business gets rated, and now the customer does, too!

Rate a customer

How to get the most out of PostBack for your business

First-hand customer insights

Give your customer a star rating and review them using our icons. Your reviews are always anonymous and we never sell your information. We don’t allow blogging to better protect your business and keep your legal team happy.

Have a new customer coming your way?

Your business can search for potential customers in your industry or area. Identify customer behavior patterns so you can prepare yourself and your staff. Have someone coming your way that’s been flagged as a “non-payer”? Insights from other businesses can help you identify who you may need a deposit from up front.

Bookmark individual reviews

Have you found a review you want to save? Simply bookmark it and you can find it in your user dashboard.

Create custom watchlists

Saving your searches as custom Watchlists keeps you up-to-date on the latest customer reviews that match what you’re looking for. You can set up Watchlists to track specific customer types, industries, and zip codes.


PostieDex Guide to Customer Types

Inspired by our love for popular card games, we created the PostieDex Guide to Customer Types to help you and your staff prepare for ALL types of customers. Spot the friendly customers, the confusing ones, and yes—the downright difficult ones. Backed by years of customer service smarts, this guide gives you practical tips to keep conversations smooth and relationships strong.

PostieDex Guide to Customer Types

PostBack Blog

The PostBack Blog is where we explore customer service and topics to help your business, share insights from our start-up experience, and dive into online reviews, social media, and more. Get tips, tools, and (hopefully) some entertaining insights. Read the blog >

Businesses supporting other businesses