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"Treat our staff with kindness and respect"
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We’re thrilled you want to give us a try!

Rate a customer

Join a community of businesses looking out for each other by sharing insights into how our customers behave.
Your business gets rated… and now the customer does, too!

Your reviews are ANONYMOUS and your business information never shows. Plus, it’s FREE (which is always in the budget)!

What sets PostBack apart?

  • FREE: We want ALL businesses to be part of our community
  • Anonymous: Your review is ANONYMOUS and uses icons which keeps your legal team happy
  • Secure: We believe in protecting our clients. We NEVER sell your information. Read more in our privacy policy
  • No lengthy registration: We don’t require any of your business data for verification
  • Never boring: We strive to bring a bit of fun into customer service materials

Celebrate your best customers and call out the red flags. Your business has been rated… and now the customer is, too!

Nobody to rate at the moment?

No problem! You can still create your free account so it’s ready when you need it.

Businesses supporting other businesses

About us

PostBack was started by two friends (who are small business owners) that had enough of customer’s bad behavior during COVID-19. Staff were treated poorly and sometimes put into unsafe situations. We needed a platform to let others know about red flags, and faves, but it didn’t exist. So… we built it and now we want you to be able to use it, too!

Postie in the spotlight with a 5-star rating


PostBack App coming soon!


Our team is hard at work developing the PostBack app to make it an even easier experience. The PostBack App will be available this year for Google Play and the Apple App Store. Create a free online account to get updates.

We embrace being different

PostBack may not look like your typical B2B… and that’s because we aren’t. Our goal is to provide you with tools to help your customer interactions. We embrace being different, and want to provide customer service resources that aren’t boring.